Careers

Create a path for your future.


TCS Interpreting (TCSI) does some amazing things. We do what we love and we do it with a purpose: providing native language access to the Deaf community. We have come a long way in our 30+ years in the business and are looking forward to what the next 30 years has to offer. Depending on the type of position you choose and the number of hours you are willing to commit, TCSI can offer a robust and comprehensive benefits package. We invite you to join us on this journey to experience incredible opportunities, and working alongside a talented team, while impacting our community. You will be able to re-live the opportunities you had working with amazing and talented team members and providing excellent services to our clients. If you are committed to giving your all every day, share our passion for language access, want to be a part of a culture that values a healthy work-life balance, then TCSI is the right place for you!

 A team pose together with their handshake.

Job Opportunities


Join us! We are a group who has fun together and knows what it means to interpret. It’s Tough. Rewarding. Challenging. Transformative. Inspiring.

Staff Interpreter


Learn more about our staff interpreter positions

Job Title: Staff Interpreter

Job Description:
Staff interpreters must be fluent in English and American Sign Language, and able to accurately and effectively interpret from ASL to English, and English to ASL. Staff interpreters also provide exceptional customer service to all stakeholders. They work in a variety of settings throughout the MD/DC/VA area, and are part of a team of colleagues managed by an interpreter manager. Staff interpreters are also knowledgeable of Deaf culture, have an excellent understanding of current issues in the interpreting field, and are comfortable interacting within the Deaf/interpreting communities. All TCS Interpreting staff adhere to the RID Code of Professional Conduct and TCS Interpreting Policies and Procedures. In addition, TCS Interpreting staff are expected to embody the core values of the company.

Staff positions are available in two categories: 4 days/week (32 hours), and 5 days/week (40 hours).

All salaried positions are based in the Washington, D.C. Metro Area.

Duties & Responsibilities:
The duties described below are the staff interpreter’s primary duties. Interpreters who embody the TCS Interpreting core values will seek out additional ways to contribute to the TCS Interpreting community through professional development, community involvement, mentoring and other related activities. Among other duties, staff interpreters are or will:

•Able to accurately interpret or translate English to ASL and ASL to English in a variety of settings, including but not limited to; government agencies, educational settings, medical settings, commercial organizations, and VRI assignments.
•Support Deaf/hearing colleague(s) through a collaborative team interpreting approach.
•Provide assignment related feedback to the scheduling department which benefits the next interpreter assigned at that location.
•Obtain a security clearance.
•Complete necessary badging paperwork requested by TCSI clients.
•Participate in annual Values Based Assessment.
•Demonstrate flexibility in accepting last minute schedule changes.
•Arrive at all assignments with sufficient time to navigate any security protocol, and ready to provide services at the start time of the assignment.
•Own a reliable, personal vehicle or have access to a vehicle when needed between the hours of 7:00am – 5:30pm, Monday through Friday (Hours may vary depending on assignment times and locations. Days vary for 4 day/week staff interpreters).

Requirements & Qualifications:
•National Certification (NAD IV, CI, CT, NIC, NIC Advanced, NIC Master, CDI).
•Bachelor’s degree in relevant area or 4 years of experience in relevant area.
•Active participation in peer to peer mentoring program is strongly encouraged.

Professional Responsibilities
•Exhibit professional and ethical behavior at all times.
•Adhere to the RID Code of Professional Conduct.
•Adhere to The TCSI Handbook.
•Dress in a professional manner in accordance with all assignments.
•High level of self-motivation.
•Strong oral and written communication.
•Provide outstanding customer service to all consumers.
•Demonstrate exceptional performance standards by applying best practices.

Benefits Offered:
•Health, Dental, Vision
•100% Employer Paid Short/Long Term Disability, Life Insurance
•401(k) with Company Match
•Personal Time Off
•Paid Federal Holidays
•Legal Interpreting Program
•Teaming with Certified Deaf Interpreters
•Mentoring Program
•In-House Workshops
•Leadership Opportunities
•And more!

Interested applicants should send their resume and cover letter to jobs@tcsinterpreting.com.

PRN* Interpreter


Learn more about our freelance interpreter options

PRN interpreter positions are available nationwide. As a W-2 employee, a PRN enjoys the convenience of TCSI tracking and submitting their tax withholdings. In addition, they enjoy the benefit of direct deposit. The pay rate is a set, non-negotiable rate. The PRN manages their own schedule by expressing interest in available jobs found in our online scheduling system.

*PRN = Pro Re Nata. The latin term for ad-hoc or as needed.

Client Representative


Learn more about the Client Representative position

Job Title: Client Representative

Job Description: Under the direction of the Customer Success Team Manager, the Client Representative serves as the daily business contact for TCSI clients. The CR is responsible for client satisfaction and conflict resolution, managing multiple contracts, overseeing service requests and ensuring provided services comply with contract requirements.

This is a full-time salaried position based in Silver Spring, MD.

Duties & Responsibilities:
•Primary point of contact for clients via phone, email, and in person.
•Handle client communications timely and effectively.
•Process and monitor the status of service requests.
•Ensure client satisfaction through frequent contact and follow-up.
•Manage clients’ records to ensure accurate record keeping.
•Create and run monthly/quarterly/annual statistic and quality assurance reports.
•Maintain an in-depth knowledge of clients’ business needs to ensure contract compliance.
•Work alongside Workforce Coordinators to ensure client satisfaction and team efficiency.
•Attend and represent the company in client meetings, discussions, conferences and events.
•Join and participate in company committees.

Requirements & Qualifications:
•Excellent customer service skills.
•Works well in a team environment.
•Ability to multi-task and manage time in a fast-paced environment.
•Proficient verbal and written communication skills.
•Strong organizational/analytical/conflict-resolution skills.
•Detail oriented and able to see the big picture.
•Ability to adapt to change and a variety of challenges.
•Support team and clients outside of business hours as needed.
•Working knowledge of computers and programs.
•Knowledge and ability to develop and maintain reports on variety of statistics.
•Knowledge of Deaf community and interpreting profession.
•Minimum of intermediate American Sign Language skills.
•Experience with scheduling a plus.
•BA/BS preferred

Benefits offered:

•Health, Dental, Vision
•100% Employer paid Short/Long Term Disability, Life Insurance
•401(k) with Company Match
•Personal Time Off
•Telework days
•And more!

Deadline:
open until filled

Interested applicants should send their resume and cover letter to jobs@tcsinterpreting.com

This job description is a summary of primary responsibilities and qualifications for this position. It is not inclusive of all duties an individual might be asked to perform, or of all qualifications that may be required either now or in the future.

Independent Contractor


Learn more about how to be an independent contractor with TCSI

Independent Contractor positions are available nationwide. Independent contractors are interpreters who retain an LLC, C, or S Corp. An IC is required to submit documentation from the state showing their business is in good standing, provide proof of business liability insurance, and other information, as needed. IC interpreters track and submit their own tax withholdings. They enjoy the convenience of submitting time sheets and receiving payment via TCSI’s online system.

PRN-RH Interpreter


Learn more about our regular-hour (RH) interpreter options

PRN-RH positions are available in the Washington, DC Metropolitan Area. The PRN-RH interpreter holds their schedule for TCSI up to 3 days/week between 8:00 AM to 5:00 PM (number of days determined by the company’s needs). In return for this commitment, TCSI pays the PRN-RH interpreter a minimum of 6 hours for their workday. They also enjoy the benefits of W-2 tax withholding and direct deposit.

*PRN = Pro Re Nata. The latin term for ad-hoc or as needed.


Interested in working with TCS Interpreting?

Do something you love, and do it well. Leave your mark.